Privacy Policy

Last updated:

Introduction

Departmentiesupp respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our 3D modeling course services.

Information We Collect

We collect several types of information from and about users of our website and services.

Personal Information

When you enroll in our courses, contact us, or use our services, we may collect personal information such as your name, email address, phone number, postal address, payment information, and any other information you choose to provide.

Technical Information

We automatically collect certain technical information when you visit our website, including your IP address, browser type and version, device information, operating system, referring URLs, pages viewed, time spent on pages, clickstream data, and access times.

Usage and Behavioral Information

We collect information about how you interact with our website and services, including which pages you visit, how long you stay on each page, which links you click, your course progress, completion rates, and preferences you set.

Communication Information

We collect information contained in your communications with us, including messages sent through contact forms, email correspondence, customer support interactions, and feedback you provide.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our 3D modeling course services
• To process course enrollments and manage your account
• To communicate with you about your enrollment, course updates, and respond to your inquiries
• To improve, personalize, and enhance your experience with our services
• To analyze usage patterns and website performance to optimize our services
• To send you marketing communications about our courses, promotions, and related services, with your consent
• To comply with legal obligations, enforce our terms, and protect our rights and interests
• To detect, prevent, and address technical issues, fraud, and security threats

Legal Basis for Processing

Under GDPR and other applicable data protection laws, we process your personal information based on the following legal grounds:

• Consent: When you have given clear consent for us to process your personal data for specific purposes, such as marketing communications
• Contract: When processing is necessary to perform a contract with you or to take steps at your request before entering into a contract, such as processing course enrollments
• Legal Obligation: When processing is necessary to comply with our legal obligations
• Legitimate Interests: When processing is necessary for our legitimate interests, such as improving our services, analyzing website usage, and ensuring security, provided these interests do not override your rights and freedoms

Transfer and Disclosure of Data to Third Parties

We may share your personal information with third parties in the following circumstances:

Service Providers

We share information with trusted third-party service providers who assist us in operating our website, conducting business, and serving our users. These providers include payment processors, hosting services, email service providers, and analytics services. These third parties are contractually obligated to protect your information and use it only for the purposes we specify.

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity.

Legal Requirements

We may disclose your information if required by law, regulation, legal process, or government request, or to protect our rights, property, or safety, or that of our users or others.

Google Services

We use Google Analytics to analyze website usage, Google Ads for advertising, Google Ads Conversion Tracking to measure advertising effectiveness, and Google Ads Remarketing to show you relevant ads. These services may collect and process data according to their privacy policies. You can learn more about how Google uses data at policies.google.com/privacy.

Data Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of sensitive data, secure server infrastructure, regular security assessments, access controls, and staff training on data protection. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and How to Exercise Them

Under applicable data protection laws, including GDPR, you have the following rights regarding your personal information:

• Right of Access: You have the right to request access to and receive a copy of your personal information we hold
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal information
• Right to Erasure: You have the right to request deletion of your personal information in certain circumstances, such as when it is no longer necessary for the original purpose
• Right to Restriction of Processing: You have the right to request that we limit how we use your personal information in certain circumstances
• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used format and to transmit that data to another controller
• Right to Object: You have the right to object to processing of your personal information for direct marketing purposes or based on legitimate interests
• Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before withdrawal

To exercise any of these rights, please contact us using the contact information provided in the Contact Us section below. We will respond to your request within one month, though this period may be extended by two months if the request is particularly complex.

International Data Transfer

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer your information internationally, we take appropriate safeguards to ensure your data is protected, including using standard contractual clauses approved by data protection authorities and ensuring that recipients provide adequate protection for your personal information.

Data Retention Periods

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on the type of data and the purpose for which it was collected:

• Account and enrollment data: Retained for the duration of your account and for a reasonable period after account closure for legal and business purposes
• Marketing data: Retained until you withdraw consent or opt out
• Legal and financial records: Retained as required by applicable laws and regulations
• Analytics data: Retained in anonymized or aggregated form for analytical purposes

When determining retention periods, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete such information promptly. If you believe we have collected information from a child under 18, please contact us immediately.

Use of Third-Party Services

We use various third-party services that may process your data:

• Google Analytics: We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects information such as IP addresses, browser types, pages viewed, and time spent on pages. For more information, visit policies.google.com/privacy
• Google Ads: We use Google Ads for advertising services. Google Ads may use cookies and similar technologies to show you relevant advertisements. Visit policies.google.com/privacy for more information
• Google Ads Conversion Tracking: We use Google Ads Conversion Tracking to measure the effectiveness of our advertising campaigns. This service tracks when users complete specific actions after clicking on our ads
• Google Ads Remarketing: We use Google Ads Remarketing to show you advertisements for our services on other websites you visit. This uses cookies to display relevant ads based on your previous visits to our website
• Google Maps API: We use Google Maps API to display location information. Google Maps may collect location data and usage information. See policies.google.com/privacy for details
• Payment Processors: We use third-party payment processors to handle payment transactions. These processors collect and process payment information according to their own privacy policies

These third-party services have their own privacy policies governing the collection and use of information. We encourage you to review their privacy policies to understand how they handle your information.

Use of Cookies

We use cookies and similar tracking technologies to collect and store information about your preferences and activity on our website. Cookies are small text files placed on your device when you visit our website. For detailed information about the types of cookies we use, their purposes, and how to manage them, please see our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by posting the updated policy on this page with a new Last updated date, and we may also notify you by email or through a notice on our website. Your continued use of our services after such updates constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, or if you wish to exercise your rights, please contact us at:

Email: customer@departmentiesupp.world
Address: 111 Church St SE, Minneapolis, MN 55455, United States
Phone: +1 (612) 301-3813